MOST OF US ARE MORE DISCONNECTED THAN WE HAVE EVER BEEN Having written an article previously about how connected we all are – please indulge me by answering the following questions: • When is the last time a service attendant filling your car with petrol engaged you in conversation? • When is the last time […]

MOST OF US ARE MORE DISCONNECTED THAN WE HAVE EVER BEEN Having written an article previously about how connected we all are – please indulge me by answering the following questions: • When is the last time a service attendant filling your car with petrol engaged you in conversation? • When is the last time you felt connected to the person behind the counter at a counter service café? • How many people no longer strike up a conversation with the checkout person in the supermarket – particularly given the self-service option we are being forced to accept? On the other side of the equation: • Do you remember going into the liquor store and having the owner greet you by name before telling you that the latest shipment of your favourite wine is coming in? • Do you remember when the waiter in the café came up to you…