Do you remember the last time someone did not return your call? I do I also remember the last time I was on hold at the ANZ bank and was bombarded with advertising whilst I waited. Do you remember the last time you were given the third degree before a receptionist put you through to […]

Do you remember the last time someone did not return your call? I do I also remember the last time I was on hold at the ANZ bank and was bombarded with advertising whilst I waited. Do you remember the last time you were given the third degree before a receptionist put you through to the person you actually wanted to talk to? I do   I also remember the last time I walked into a Myer and stood round for 10 minutes without anyone approaching me?   Do you remember the last time a waiter lied to you and told you that the law does not allow you to bring your own wine into a licenced restaurant? I do I also remember going into David Jones with my son who wanted to exchange clothing he purchased the day before for a because it was faulty and was told that…