3 reasons why TELSTRA is not more profitable I had the misfortune of having to buy a new phone at a Telstra shop in the city of Perth yesterday. I have never purchased a phone before with all my previous phones being purchased by my staff. I now have a greater appreciation of all that […]

3 reasons why TELSTRA is not more profitable I had the misfortune of having to buy a new phone at a Telstra shop in the city of Perth yesterday. I have never purchased a phone before with all my previous phones being purchased by my staff. I now have a greater appreciation of all that I was putting staff through and apologise without reservation. I was a horrible experience that I would not with on anyone. I had never been made to understand as clearly that a supplier’s time is more important than mine. It took an hour to organising a two year contract worth less than $3000. As I indicated to the sales person, it would have been easier to buy a new car. First I had to determine whether I was out of my current contract. This involved staff member 1: Firing up the computer which was not…